Charles Owen Halo Riding Helmet - Midnight Gloss
Please note that this is a safety item and is therefore non-returnable.
We would always recommend seeking out your nearest stockist to get a professional hat fitting from a BETA Trained member of staff before placing an order.
If you have any questions regarding hat fittings, please do not hesitate to get in touch.
See our Returns Policy for more information.
This is a bespoke, special order item only. Please give up to 8 weeks for production and delivery.
Description
A stunning addition to the Charles Owen performance range, in celebration of our 110th anniversary.
True innovation in style and technology makes Halo a real statement in the show ring.
Comfort is prioritised with the unique 360° ventilation system under the halo ring and luxury padding.
The unique Halo lattice harness has been designed to grip the occipital bone at the base of the skull, and self-adjusts to give a snug and secure fit for your ride.
Features
- Multiple safety standards*
- 360° ventilation system
- Additional ventilation on crown
- Exclusive brushed metallic ring
- Shell and halo ring colour combinations
- Slim and low-profile styling
- Flexzone peak with luxury underside padding
- Luxury washable padded headband with padded neck support**
- Anti-microbial lining infused with silver ions
- Sustainably sourced leather harness
- Unique lattice self-adjusting harness grips the base of the head
- Premium metallic buckle
- FSC sustainably sourced and recycled packaging
- Optional MIPS technology***
- Made in the UK
*Safety Standards
ASTM F1163-15, PAS015:2011, VG1 01-040 2014-12
**Sizing
The Halo & Luna come with a luxury removable headband sized in individual sizes (cm). The headband fits within the main shell of the riding helmet, which comes in small, medium and large.
The medium shell is available in wide peak (Medium Luxe).
Round fit sizing is now available in 55cm to 59cm.
The headband can be used to change the size of the helmet or to refresh the fit back to a snug ‘out of the box’ feeling.
For example, a 56cm headband can be removed from a medium shell and replaced with a new 56cm liner, or replaced with a 57cm or 58cm to ‘resize’ the helmet.
This also allows you to choose whether to wear your hair inside or outside the helmet, as you have the flexibility to switch headbands of different sizes using the same helmet.
***MIPS Technology
If you are looking to purchase a Halo riding hat with the inclusion of MIPS or are simply looking to learn more then please don't hesitate to contact us!
Please also note that adding MIPS will increase the price by an additional £30.
For small and larger parcels we use APC Couriers. Both services are based on a 48hour weekday delivery time for mainland UK addresses.
For International postage, we currently use royal mail small parcels, tracked/signed.
If we receive your order by 1pm (Monday-Friday) we will dispatch the item that day.
Exceptions - our couriers follow the English & Scottish Bank holiday dates, so deliveries and collections cannot be made over those dates.
If you place an order with us online, tracking details will be sent to you automatically. Please check your spam folder.
- ALL Riding Helmets - as these are safety items.
- Special order items - including all Samshield helmets & Kingsley Footwear
- Embroidered Goods
- Made to Measure Items
- Items made to order in personalised colours
- Underwear
- Specialist Bits and Specialist Leatherwork
For items bought in-store* and returned in-store
We offer refunds in-store for items returned within 14 days from the date of purchase, provided you have proof of purchase (till receipt AND/OR card receipt if paid by card). The items must also be in perfect condition, have not been used/worn and have all of the original tags attached and packaging included.
How and when we refund you
A refund can only be issued in the same format as the original purchase.
CARD - If the item was paid for by card, we’ll refund the same card originally used to pay for the item. If the refund cannot be made to the original card, then a credit note or exchange will be offered.
CASH – If the item was paid for by cash, the maximum we can offer as a cash refund at the time is £50, anything over that and the remainder can be offered as a credit note, or the remaining cash at an agreed time to suit.
GIFT RECEIPTS – Customers returning items with a gift receipt will be offered a credit note or goods to the same value. We do not offer cash refunds for items returned with a gift receipt.
GIFT VOUCHERS – Customers returning items which were purchased with a gift voucher will be offered a credit note or goods to the value. Refunds are not offered on items bought with a gift voucher.
For items bought online or over the phone**
Items must be sent back to us unused, in their original packaging and with all labels attached within 28 days of receipt. Please use a signed for service via a reputable courier, such as Royal Mail for smaller items and courier for larger item with adequate insurance to cover the value of the item. We cannot be held accountable, and therefore cannot offer a refund/exchange, if we do not receive the item.
To facilitate a speedy refund, please complete our RETURNS FORM, which should be included with your parcel. You are liable for all postage costs and these will not be refunded as part of the return. Refunds may take up to 7 days to be processed.
Extended Christmas Returns
Country Ways' extended returns policy for Christmas allows customers to return items purchased in-store or online from November 9th 2024 onwards until January 5th 2025, inclusive.
Returning faulty goods
The Consumer Rights Act gives you the right to ask for a refund, repair or replacement if something you buy develops a fault. This right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later). After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement. The retailer has one opportunity to repair or replace any goods which are of unsatisfactory quality, unfit for purpose or not as described. You can choose whether you want the goods to be repaired or replaced, but the retailer can refuse if they can show that your choice is disproportionately expensive compared with the alternative. If the attempt at a repair or replacement is unsuccessful, you can then claim a refund, or a price reduction if you wish to keep the product.
* The Consumers Rights Act 2015 (applicable to items bought in-store) You can only return store-bought non-faulty goods for an exchange or refund if the retailer has a returns policy. Shops are not required by law to have a returns policy.
**The Consumer Contracts Regulations 2013 (applicable to distance selling)
The Consumer Contracts Regulations entitles you to key cancellation rights when you enter into contracts at a distance over the phone, online, from a catalogue. Your right to cancel an order for goods made at a distance starts from the moment you place your order and ends 14 days from the day you receive your goods. You then have a further 14 days to actually send the goods back. You should get a refund within 14 days of either the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.
Refunding the cost of delivery. The retailer has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service e.g. guaranteed next day, it only has to refund the basic cost. You must cover the cost for returning unwanted goods, unless the retailer says it will cover these costs.
